IMPORTANT CHANGES - NEW CU@HOME AND TELEPHONE BANKING PASSWORDS
All internet banking and telephone passcodes have been reset. As of our conversion to our new banking system you will be required to logon with a new passcode.
For internet banking or telephone banking the first time you login after conversion, you will have to enter in the last 7 digits of your membercard as your passcode. If you have more than one membercard you will have to use the last 7 digits of your membercard WITH THE LOWEST NUMBER. You will then be prompted to pick a new passcode (unfortunately you are unable to use letters in your passcode). This new 5 to 8 digit passcode that you choose will be the same for your internet and telephone banking. Please do not use your phone number or another number easy for someone to guess). The new number to call for Flin Flon Credit Union telephone banking is 1-888-949-0226. You will notice that now all of the accounts that have your name (joint or otherwise) will be available under your internet and telephone banking. In order to keep them straight you have the ability to "name" your accounts on the internet (ex: Vacation funds). You will have to input your utility payment payees once again as this information was unable to be transferred over to the new system. Also the URL for the CU@home login page has changed. If you have it saved in your favorites then please re-save the link after the July 23rd weekend.
If you have any questions please feel free to contact us Monday to Friday at 687-6620. We will be closed on Monday, July 26th to complete some final conversion activities. Thank you for your patience.
NEWS HOURS STARTING JULY 23 - OPEN MONDAY TO FRIDAY - CLOSED SATURDAYS
The Board of Directors have approved new regular business hours for the Flin Flon Credit Union which begin July 23rd. The new regular hours of business starting after our Conversion Weekend (July 23rd to 26th) are:
Monday Open 9:30 a.m. to 5:00 p.m.*
Tuesday Open 9:30 a.m. to 5:00 p.m.
Wednesday Open 9:30 a.m. to 5:00 p.m.
Thursday Open 9:30 a.m. to 5:00 p.m.
Friday Open 9:30 a.m. to 5:30 p.m.
Saturday Closed
Sunday Closed
*Reminder: we will be closed on Monday, July 26th for banking system conversion activities.
We hope that this change will not negatively impact your relationship with your Flin Flon Credit Union and would encourage you to call us with any questions you may have at 687-6620. You are the strength of our institution and have been since 1940. We value your comments and thank you for your continued support.
2009 PATRONAGE PAID TO SURPLUS SHARES IN MARCH
Check your statements for your latest issue of your 2009 Surplus Share. Despite the historically low interest rate environment your Flin Flon Credit Union was proud to provide 29% of it's income from operations back to it's members in the form of Surplus Shares. Thank you to our membership for a profitable year!
CONGRATULATIONS TO OUR SECOND NEW2CU DRAW WINNERS
We would like to congratulate Wade and Sheila Brown on winning our second draw for our New2CU Member Referral Reward Program!
When a friend or family member opens a new membership with the Flin Flon Credit Union and mentions that they were referred by an existing member, that person is entered into a draw for $500! We make a draw every 6 months! If you are happy with the service from your Flin Flon Credit Union...tell somebody! It could earn you $500.
Congratulations Wade and Sheila and thank you for supporting us. Also, thank you to everyone who was entered during this period... the FFCU was built and exists for those in this community. We are grateful for your patronage.
2008 PATRONAGE PAID TO SURPLUS SHARES
The Board and Staff are pleased to announce that we have returned approximately 18% of our income from operations for 2008 back to our members in the form of Surplus Shares. The amount was credited back to members in February of 2009. Check you latest statement to see what your portion was. Thank you to our membership for a great 2008!
TAX FREE SAVINGS ACCOUNT NOW ON SALE!
Tax Free Savings Account are now for sale at your Flin Flon Credit Union. Protect your interest income from the taxman with this exciting new investment vehicle. We offer 3 investment options that are 100% guaranteed by the Credit Union Deposit Guarantee Corporation. These options are:
TFSA Variable - a good place to start to saving money tax free.
TFSA 1 Year Redeemable - with a minimum investment of $500 you can get a competitive interest rate guaranteed for a full year and the ability to cash the investment whenever you choose.
TFSA Fixed - Choose from one to five year terms and lock the money away to earn the most possible tax-free with a full guarantee of your principal and interest.
For more details on this and other great investment options please call us today at 687-6620.
GET AN EARLY START ON YOUR LOAN APPLICATION...ANYTIME!
You can now start your loan or mortgage application online with the Flin Flon Credit Union WebStart application.
Click the icon on our homepage or under the borrowing tab to give us some starter information. This will allow us to complete some preliminary checks and provide us with your contact information so we may follow up with any detail we may need.
You will need to attend the branch for signatures and identification purposes but we can get things started and avoid multiple trips to the branch.
Your time is valuable so we've tried to make the process as easy as possible. You can use the Life Event Planners to look at different loan amounts and payment options. Call us for full details or apply online now.
ENHANCEMENTS WERE MADE TO PERSONAL ACCOUNT ON AUGUST 1ST
There have been some changes to our personal chequing and savings accounts August 1st. We have added two great benefits to our MemberCards and chequing accounts;
1. You will be able to earn CHOICE REWARD points when you use your debit card in store and,
2. Buyer Protection and Extended Warranty insurance will be available on most FFCU chequing accounts and MemberCards.
Full details are available in our branch or by clicking to the following links for our Notice to Members and Personal Service Pricing List.
2ND PATRONAGE REBATE MADE TO THE MEMBER EQUITY PLAN
In February 2008, the Flin Flon Credit Union paid it's 2nd patronage rebate to it's membership through the Member Equity Plan! Check your upcoming statement for the amount you earned under 2007 Surplus Shares. The amounts are based on the amount of interest you earned and paid during the nine months of April 1, 2007 to December 31, 2007* and represents a return of approximately 40% of our profits for that period. Thank you for your continued support and we look forward to continuing to demonstrate to you the difference of membership.
*The Flin Flon Credit Union has changed it's fiscal year end date from March 31st to December 31st which is why this fiscal period represents a shorter period than normal. Our next year end date will be December 31, 2008.
CUMIS INSURANCE
Remember when you never had to worry about ensuring your loved ones are looked after, covering your funeral costs, an accident causing death or unexpected costs due to hospitalization? We do. That's why we offer these products through the CUMIS Insurance program. We want to help take the worry out of potentially serious financial burdens. We offer:
- Term Life Insurance
- Final Needs Insurance
- Accidental Death Insurance
- Hospital Accident Plan Insurance
Call CUMIS Insurance today and we can help you determine which coverage meets your needs.
CUMIS Tele-Life
1-888-263-5110
CUMIS also now offers a home insurance option for members of the Flin Flon Credit Union. For a quote call:
1-800-810-2847
DEPOSIT TO YOUR ACCOUNT AT ATM'S ACROSS THE COUNTRY.
Remember, you can deposit to your Flin Flon Credit Union account at Credit Union bank machines across the country that carry the ACCULINK symbol (located on the back of your Membercard). To locate the nearest ACCULINK CU ATM - simply click on the link below and choose ATM machines and the ACCULINK network. You can search by postal code or address. Deposit to your account from hundreds of ATM's nationwide!
CUETS MASTERCARD UPDATE
Effective October 1, 2007, CU Mastercard credit card transactions will no longer be accepted in the following countries: Iran, Myanmar (Burma), North Korea, Sudan and Cuba. If you have any questions regarding these changes please contact CU Mastercard at 1-800-561-7849.
YOU CAN VIEW YOUR ETHICAL FUNDS® MUTUAL FUND BALANCES ON-LINE.
You can view the balance of your Ethical Funds portfolio from the convenience of your computer. Simply click on the link below and follow the instructions for registration and logging in. You will need a valid email address and the investor number from your client statement to register.
IMPORTANT NOTICE TO MEMBERS
Anyone with e-mail access may be aware that there has been a recent flood of e-mails aimed at deceiving members of financial institutions into accessing legitimate looking Web sites in order to update confidential and financial information.
The act of sending an e-mail to a user falsely claiming to be an established financial institution in an attempt to defraud the user into surrendering private information that will be used for identity theft is known as “Phishing”. The e-mail directs the user to visit a Web site where they are asked to update personal information, such as passwords, credit card numbers, social insurance numbers, and bank account numbers, that their financial institution already has. The Web site, however, is bogus and set up only to steal the user’s information. Because it is relatively simple to make a Web site look like a legitimate financial institution site, the scam counts on people being tricked into thinking they are actually being contacted by their financial institution to update their account information. By spamming large groups of people, the “phisher” counts on the e-mail being read by a percentage of people who actually have dealings with the financial institution in question.
Phishing is a variation on “fishing,” the idea being that bait is thrown out with the hopes that while most will ignore the bait, some will be tempted into biting.
Please note that Flin Flon Credit Union or our partners at CU@Home will never ask you to provide confidential information through regular e-mail or a link to a login page that asks for your password.
If you ever receive an unexpected e-mail that appears to be sent by Flin Flon Credit Union asking you to provide confidential information or which otherwise appears suspicious, do not respond. Please contact us immediately at 687-6620.
24 HOUR HOTLINE FOR LOST OR STOLEN MEMBERCARDS.
If your Membercard has been lost or stolen call 1-800-567-8111 to report it. This service is open to members 24 hours a day, 7 days a week. They will cancel your card and inform your Flin Flon Credit Union right away so you can rest assured your money is protected.
SHOPPING ONLINE IS FAST, EASY AND NOW - MORE SECURE!
Mastercard Securecode is now available. Just like using your PIN at the ATM, all you do is enter your private code during checkout at participating online merchants when prompted. Once your identity is confirmed, your purchase is complete. It's that fast, that easy, and that much more secure! Register today by clicking on the link below:
